FAQ · Teddington TW11

Garden Maintenance FAQ — Teddington & TW11

Straight answers households in Teddington ask us most — about our service, and about when to mow, prune, feed and tidy a South West London garden.

Your service & plan questions

How much does garden maintenance cost in Teddington?

Our annual plans start from £150/month (typically £150–200 depending on garden size), billed the same every month all year. Plans are all-inclusive with no hidden extras.

Is there an eco-friendly gardener in Teddington (TW11)?

Yes. NT Landscape and Garden Care uses 100% battery-powered equipment — quiet, zero-emission, no petrol — for all garden maintenance in Teddington.

Do you offer year-round garden contracts?

Yes. We work on annual contracts with a fixed monthly price, covering your garden every month of the year.

Are you insured?

Yes — we are a limited company with Public Liability cover of £2M and Employers’ Liability of £10M.

Do you use petrol or battery-powered tools?

100% battery-powered. No petrol tools, so the service is quieter and produces no emissions.

Which areas do you cover?

We are based in Teddington (TW11) and look after gardens across South West London — including Richmond (TW9, TW10), Kingston (KT1, KT2), Wimbledon (SW19) and Twickenham (TW1, TW2). Staying close to home keeps the service local and personal.

Are your treatments safe for pets and children?

Yes — we choose pet- and family-safe planting and avoid toxic plants.

What's included in a plan?

Lawn mowing & maintenance, hedge trimming & pruning, lawn aeration & overseeding, and seasonal tidy-ups — plus a written report after every visit.

How often will you visit my garden?

Your plan covers the garden every month of the year. In June, July and August we visit twice a month; in the other months once a month, and in the quieter winter months visits focus on tidying, leaf clearance and keeping the garden’s structure in good order. The monthly price stays the same either way.

Do you still visit in winter?

Yes. The plan is year-round, so we keep coming through winter — leaf clearance, pruning and seasonal tidy-ups — and the price is the same in winter as in summer. There is no seasonal gap.

How long is the contract, and can I cancel?

Plans run as simple annual contracts with one fixed monthly price. We keep the terms straightforward — for the exact notice and details, just ask us at your free garden visit.

Do you take away garden waste?

Green waste from your regular visits — grass clippings, hedge trimmings and seasonal tidy-ups — is dealt with as part of the plan. For a large one-off clearance, ask us and we’ll let you know.

Do you offer one-off visits, or only contracts?

We work on annual contracts with a fixed monthly price — it’s how we keep gardens consistently cared for and the service personal. If you’re after a single one-off job, get in touch and we’ll let you know if we can help.

Do you bring your own tools and equipment?

Yes — we bring everything, all 100% battery-powered, so the service is quiet and emission-free. You don’t need to provide anything.

How do I get a price, and is the visit free?

We visit every prospective garden in person first. The visit takes about an hour and there’s no charge — we then give you a fixed monthly price based on the garden’s size. Call or WhatsApp 07469 065 454 to arrange it.

Do you cover my area?

We’re based in Teddington (TW11) and look after gardens across Richmond (TW9, TW10), Kingston (KT1, KT2), Wimbledon (SW19) and Twickenham (TW1, TW2). If you’re just outside these, ask us — staying local is what keeps the service personal.

Lawn care

How often should I mow my lawn in the UK?

From roughly March to October, mow weekly during active growth, dropping to once a fortnight in hot, dry spells. Mowing is usually not needed in winter except an occasional high cut if the grass is still growing. Never mow when the ground is frozen, waterlogged, or during cold drying winds.

What height should I cut my lawn?

Aim for around 2.5 cm (1 inch) in summer and about 4 cm (1.5 inches) in spring, autumn and winter. In professional maintenance we often cut a little lower (around 40–45 mm) in spring and autumn and raise the cut to roughly 65–75 mm in summer, so the longer leaf shades the roots and helps the lawn survive drought. Always raise the blade during a dry spell.

When should I scarify or de-thatch my lawn?

The best time is early autumn (September–October) when the grass recovers strongly, with a lighter pass possible in spring. Avoid scarifying during summer drought or when the soil is frozen or waterlogged. If you cannot see soil between the grass blades, your lawn will benefit from scarifying.

When should I aerate my lawn?

Autumn (September–October) is ideal, with spring as a second option. Spiking relieves compaction and helps water reach the roots; on heavy clay, hollow-tine aeration that removes plugs of soil is more effective and is only needed every three to four years. At NT Landscape, aeration is included in our annual contract.

When is the best time to overseed or repair a lawn?

Spring (March–May) and early autumn (September–October) are best, because the soil is damp and cool and the new grass establishes well. Avoid mid-summer heat and the cold of deep winter.

When should I feed my lawn?

Use a spring and summer feed (high nitrogen) from April to August for healthy green growth, and switch to an autumn feed (high potassium and phosphorus) in September–October to harden the lawn for winter. Never use leftover summer feed in autumn, as the extra nitrogen produces soft growth that is vulnerable to disease.

How do I get rid of moss and weeds in my lawn?

Lawn weedkiller works best when grass and weeds are growing vigorously, in spring and summer (April–September). For moss, rake it out in spring and scarify in October or early November while the grass is still growing strongly. Persistent moss usually signals compaction, shade or poor drainage, which aeration and scarification tackle at the source.

Pruning, hedges and trees

When should I prune my hedge?

Trim formal hedges once to three times during the growing season (roughly May–August). Hard renovation of overgrown deciduous hedges is done in midwinter (November–February) while they are dormant; evergreen hedges are renovated in mid-spring (April–May) when they are in active growth.

Is it illegal to cut a hedge in summer?

Cutting a hedge is restricted during the bird-nesting season (March to August). Under the Wildlife and Countryside Act 1981 it is an offence to damage or destroy an active nest. Always check a hedge carefully for nests before any summer trim, and schedule major hedge work for autumn or winter where possible.

When should I trim a conifer hedge?

Trim conifers during summer but stop by late August, because cutting later encourages bare patches that do not regrow. Yew is more forgiving and can be trimmed into September.

When should I prune a plum or cherry tree?

Prune plums, cherries and all Prunus species in spring (young trees) to mid-summer (established trees), and never in autumn or winter. These trees are prone to silver leaf disease, whose spores are most active in the wet, cold months, and pruning wounds heal fastest in summer. This is the opposite of apples and pears.

When should I prune apple and pear trees?

Prune apples and pears in winter (November to early March) while they are leafless, so you can see the branch structure clearly. Trained or restricted forms such as cordons and espaliers also get a summer prune in July–August to keep them in shape.

When should I prune wisteria?

Wisteria is pruned twice a year. In summer (July–August) cut the whippy new shoots back to five or six leaves, and in winter (January–February) shorten those same shoots to two or three buds. This two-step routine is what produces a strong flower display.

When should I prune roses?

Main pruning of bush and shrub roses is done in late winter to early spring (February–March). Deadhead through summer to encourage more flowers, and prune rambling roses after they finish flowering in July–August.

When should I cut back ornamental grasses and perennials?

Cut deciduous ornamental grasses back to the base in early to mid-spring (February–April) before new shoots appear; Miscanthus and Pennisetum can wait into April. Herbaceous perennials can be cut back in autumn, but many gardeners delay until spring to provide winter structure and wildlife habitat, leaving borderline-hardy types such as penstemon until the frost has passed in April or May.

Beds, borders and planting

When is the best time to mulch?

Mulch in mid- to late spring (March–April) and again in autumn (October–November), applying it to damp, unfrozen soil. Spring mulching before weed seeds germinate suppresses weeds and locks in moisture; autumn mulching protects roots and feeds the soil over winter.

When should I plant bulbs?

Plant spring-flowering bulbs such as daffodils and crocus in September–October, with tulips best left until November. Summer-flowering bulbs such as dahlias and lilies go in during spring (March–April).

When can I plant out summer bedding?

Plant tender summer bedding outside after the last frost, usually May into June in the London area. Winter and spring bedding is planted in September–October.

When should I plant perennials?

Perennials establish best when planted in spring (March–May) or autumn (September–October), while the ground is moist and workable.

Patios, seasonal jobs and general care

When is the best time to jet wash a patio?

Spring (March–May) is ideal so the patio looks fresh for summer, with an optional autumn touch-up (September–November) to clear leaf stains. Avoid frost: only pressure wash on a dry, mild day above about 8 °C, otherwise water trapped in the stone can freeze and crack the surface. Once a year is usually enough.

When should I clear fallen leaves?

Clear leaves off the lawn through autumn (October–November, into December) so they do not smother the grass and block light and moisture. Raked leaves make excellent leafmould, or can be pushed to the back of borders to rot down and feed the soil.

What does a year-round garden maintenance plan actually involve?

A typical plan covers regular mowing and edging (March–October), hedge trimming in summer, pruning at the right time for each plant, lawn aeration and overseeding in autumn, mulching and planting in spring and autumn, leaf clearance in autumn and patio cleaning in spring. We turn this into a fixed monthly schedule so nothing is missed and the work lands in the season that gives the best results.

Get in touch

Get a free garden visit

No charge, no obligation. Choose a time online, or message us and we will arrange one.